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About Us

Training under ACC Vocational Contracts

Step by Step are experts in working with ACC claimants & vocational providers to achieve work readiness outcomes targeting specific ANZSCO work types. Our 1-1 approach is 100% customisable to meet the needs of each student.

Typically we train face to face but we can also train 1-1 remotely & securely using Zoom.

Our point of difference is our NZQA accreditation, allowing students to attain nationally recognised unit standards.

The most common computing-based training packages we deliver are; Word Processing, Spreadsheets, Internet Navigation, Email Communication, Keyboarding, Windows Navigation, and Google Drive.

To summarise our process:

  • A Training Needs Assessment & report is undertaken to identify the training needs for specific work types
  • Training is approved & a complete timetable is issued to all parties
  • Training begins
  • Our coordination team provides regular updates throughout the training programme (non-attendance is notified immediately)
  • Training finishes and a thorough completion report is sent

Workplace computer training

Step by Step Training are experts in delivering customised computer training solutions to a wide range of organisations and corporate clients across New Zealand


As an NZQA Accredited Private Training Establishment, students can work towards gaining nationally recognised Unit Standards at the completion of their courses.


With more than 20 years of experience delivering training all over New Zealand. Our professional, outcome-focused, yet flexible, approach to training has made us famous with tens of thousands of ‘return to work’ students and corporate clients.


We can deliver training 1-1 or in small groups and can deliver as little as 2 hours of training at a time (to fit the needs of students).

Our Code of Practice Review

Step by Step conducted a self-review against the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 says that all education providers must support the well-being and safety of learners.

Step by Step builds learner wellbeing into everything we do across our organisation.

Read Step by Step’s full review here

You can download the Code in Te reo Māori and English:

Ngā Tikanga Mahi Mātauranga (Te Manaaki i Ngā Ākonga Mātauranga Matua me Ērā o Tāwāhi) 2021 [PDF, 1 MB]

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 [PDF, 1009 KB


Want to send us a referral?

If you have a student requiring training we strongly suggest they undertake a Training Needs Assessment first.
Just click on the button to jump to our online referral form.